Folder Permissions Issue
Incident Report for Azuqua
Update
We are continuing our root cause analysis investigation and long-term mitigation and future preventative actions. We will provide our next update no later than Oct 15, 2019 @ 5:00pm PST.
Posted 3 days ago. Oct 12, 2019 - 08:14 PDT
Monitoring
An issue preventing users from viewing and editing flows inside folders has been resolved. We identified the underlying cause of the loss of folder permissions as a regression introduced during a recent release. We reverted the change and are currently working with impacted customers to validate the fix and monitoring for any further issues.
Posted 7 days ago. Oct 08, 2019 - 17:06 PDT
Update
Due to a change in folder permissions some customers have lost the ability to view and edit flows inside folders. We have identified the underlying cause of the loss of folder permissions and are actively working to mitigate. We have reports that some flows are also failing and we are currently investigating.
Posted 7 days ago. Oct 08, 2019 - 11:11 PDT
Update
We are continuing to investigate this issue.
Posted 7 days ago. Oct 08, 2019 - 10:11 PDT
Investigating
Due to a change in folder permissions some customers lost the ability to view and edit flows inside folders. The flows continue to run and we are investigating the loss of folder permissions.
Posted 7 days ago. Oct 08, 2019 - 10:11 PDT
This incident affects: Website (Viewing, Editing, and Saving FLOs).